PRIVACY POLICY

GENERAL INFORMATION

Welcome to our Privacy Policy page! When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results and ads, help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

“INFORMATION WE COLLECT”

Phone and Messaging Information

When you voluntarily provide your phone number, we may collect and store personal information including your phone number, call records, text message content, message delivery data, timestamps, and communication history associated with your interactions with USHDA AI.

This information is collected when you submit a form, book an appointment, request support, or otherwise communicate with us via phone or text message.

Use of Phone Numbers and SMS Communications

We use phone numbers and related communication data to:

Provide customer support and respond to inquiries
Send appointment reminders and service notifications
Deliver important account-related messages
Send marketing or promotional messages where explicit consent has been provided

We do not sell, rent, or share your phone number or SMS data with third parties for their own marketing purposes.

We may share limited communication data with trusted service providers solely for the purpose of delivering phone and messaging services, and only as necessary to operate our systems.

HOW WE USE YOUR INFORMATION

Use of Phone Numbers and SMS Communications

We use phone numbers and related communication data to:

Provide customer support and respond to inquiries
Send appointment reminders and service notifications
Deliver important account-related messages
Send marketing or promotional messages where explicit consent has been provided

We do not sell, rent, or share your phone number or SMS data with third parties for their own marketing purposes.

We may share limited communication data with trusted service providers solely for the purpose of delivering phone and messaging services, and only as necessary to operate our systems.

RIGHT TO ACCESS, CORRECT AND DELETE DATA AND TO OBJECT TO DATA PROCESSING

SMS Consent and Opt-Out Rights

You may withdraw your consent to receive SMS messages at any time by replying STOP to any message you receive from us or by contacting us directly.

Upon opting out, you will no longer receive SMS communications from Nevada Help Desk, except for messages required for legal or transactional purposes where applicable.

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

MANAGEMENT OF PERSONAL DATA

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.

DATA SECURITY / RETENTION

We retain phone numbers and communication records only as long as reasonably necessary to provide our services, comply with legal obligations, and enforce our agreements. We implement reasonable administrative, technical, and physical safeguards to protect personal information.