Nevada Help Desk is an Authorized Testing Center (ATC) for certifications in
globally recognized brands such as:
Adobe, Apple, Facebook, Google, Microsoft, Minecraft, and Unity applications.

We provide expertise training & Certifications

Businesses & Organizations

Our Business Technology Training program¬†is designed to help small¬†businesses¬†grow and prosper using contemporary¬†technology¬†to compete more effectively. With our online training courses you view at a time convenient for you, you can get ‚Äúcomfortable‚ÄĚ and¬† complete¬†technology courses anytime 24/7.

Churches & Non-Profits

Nevada Help Desk provide technology training for pastors, communicators, and leaders. With the goal to provide insight into a variety of topics including social media, websites, media, mobile, and software, Nevada Help Desk aims to educate on how technology can empower and position non-profit organizations and churches for impact and growth.  According to factsandtrends.net, “The technological revolution we‚Äôve seen in churches over the past 30 years is staggering. What‚Äôs even more remarkable is the speed at which technology in the church continues to improve.”

Helping Educators achieve success!

Built on the 21st Century Learning Design research methodology, we provide a collaborative, practice-based process that helps educators transform how they design enriching learning activities for their students.  Educators have the opportunity to actively engage with classroom evidence of 21CLD in action in classrooms across the globe. Our Nevada Help Desk student agents provide training support to educators across the globe.




Training for students in grades Kindergarten thru 8th grade are referred to our training partner - TQETI (Tech Queen Elite Training Institute) - www.techqueenelitetraining.org

High School (Grades 9-12)

Nevada Help Desk host an after school tech program where the work based learning turns into jobs and freelance opportunities for High School and College students supporting businesses of all sizes.

Students are trained in all of the following digital marketing technologies such as web development, search engine optimization search engine marketing, social media, campaign marketing, content automation, e-commerce marketing.

Cloud Communications and Multimedia training is offered to High School and college students.

A complete list of our certification programs are as follows:

  • Adobe Certificate Associate – Video Design Specialist¬† ¬† ¬† ¬† (PhotoShop, After Effects, Premier Pro)
  • Adobe Certified Associate – Visual Design Specialist¬† ¬† ¬†(PhotoShop, Illustrator, InDesign)
  • Adobe Certified Associate – Web Design Specialist¬† ¬† ¬† ¬† ¬† (PhotoShop, Animate, Dreamweaver)
  • Amazon AWS Cloud Practitioner
  • App Development with Swift Certification
  • AutoDesk Certified Professional
  • Communication Skills for Business
  • EC-Council Associate (Cyber Forensics Associate)
  • EC-Council Associate (Ethical Hacking Associate)
    Entrepreneurship and Small Business
  • Google Adwords & Google Analytics
  • IC3 Digital Literacy Certification
  • Intuit Quickbooks
  • Microsoft Certified Educator (MCE)
  • Microsoft Office Specialist (MOS)
  • Microsoft Technical Certifications (MTC)
  • Microsoft Technology Associate (MTA)
  • Unity Certified User (UCU)

The value of the certification We Offer

As the world moves to a global economy with easier movement of employees and increased competition, there is a technology skills gap that can be felt in almost every country.

The 2018 IT Skills and Salary Report from Global Knowledge confirms that skills gaps are a global concern.  In their survey of 14,300 IT professionals worldwide, more than two-thirds of the IT decision-makers reported a gap between their team’s skill levels and the knowledge required to achieve organizational objectives.  The increased need to match employer needs with workforce skills points out the value of certification.

Certification, particularly entry-level certification, helps to build a skilled workforce that meets the needs of local employers and government tech initiatives. 

By offering the right balance of academic excellence and real-world skills, you can give students the confidence and motivation they need to succeed both in school and in a profitable career.

Learn what improves graduation rates while arming your students with earning potential.

Certification improves academic performance

Several studies show that students who earn certification have an increased graduation rate, higher G.P.A., increased post-secondary enrollment and improved confidence.  The Florida Career and Professional Education department performance report in particular shows an average G.P.A. of 3.09 for students with certification compared to 2.72 for students without certification.  An impressive 97.2% of students with certification graduate compared to 83.9% of students without.

Certification makes a resume stand out

Adobe asked current and aspiring digital media professionals about the essentials for launching a successful digital media career.  When asked what would make a digital media professional’s resume stand out in lieu of experience, 61% said a demonstrable knowledge of digital design tools and 44% said digital media certifications from a top-tier company. The entire survey field agreed that certifications can help candidates prove their skills to prospective employers.

In a Microsoft Certified Professional survey, 91% of hiring managers said they consider employee certification as a criterion for hiring.

The value of certification

 

As the world moves to a global economy with easier movement of employees and increased competition, there is a technology skills gap that can be felt in almost every country.

The 2018 IT Skills and Salary Report from Global Knowledge confirms that skills gaps are a global concern.  In their survey of 14,300 IT professionals worldwide, more than two-thirds of the IT decision-makers reported a gap between their team’s skill levels and the knowledge required to achieve organizational objectives.  The increased need to match employer needs with workforce skills points out the value of certification.

Certification, particularly entry-level certification, helps to build a skilled workforce that meets the needs of local employers and government tech initiatives. 
By offering the right balance of academic excellence and real-world skills, you can give students the confidence and motivation they need to succeed both in school and in a profitable career. 

Learn what improves graduation rates while arming your students with earning potential.

Certification improves academic performance

Several studies show that students who earn certification have an increased graduation rate, higher G.P.A., increased post-secondary enrollment and improved confidence.  The Florida Career and Professional Education department performance report in particular shows an average G.P.A. of 3.09 for students with certification compared to 2.72 for students without certification.  An impressive 97.2% of students with certification graduate compared to 83.9% of students without.

Certification makes a resume stand out

Adobe asked current and aspiring digital media professionals about the essentials for launching a successful digital media career.  When asked what would make a digital media professional’s resume stand out in lieu of experience, 61% said a demonstrable knowledge of digital design tools and 44% said digital media certifications from a top-tier company. The entire survey field agreed that certifications can help candidates prove their skills to prospective employers.

In a Microsoft Certified Professional survey, 91% of hiring managers said they consider employee certification as a criterion for hiring.

Vision Statement:

Businesses assisted globally by knowledgeable, and trained self-employed student agents who will help them make the best use of digital technology resources providing quality services that are efficient and cost-effective.

Mission Statement:

To meet the demand of a growing digital technology workforce by training and equipping self-employed student agents to serve businesses of all sizes in royal excellence using a gig economy model.
Nevada Help Desk student agents poses with Natalie Winslow

"2020 Mrs. America"

Vision: “Helping Businesses Help Customers Globally in Royal Excellence powered by Students”
 

Quality Service

Our student support agents have the highest levels of technology training that often creates multiple job offers. All agents (high school, college/university level and experts) work for Nevada Help Desk because they are passionate about sharing the power of technology with others.

Our training program for youth and young adults involves technology plus 12 core values: ethics, respect, honesty, self-discipline, keeping commitments, accountability, responsibility, humility, persistence, self-control, timeliness and kindness. Graduates understand their success is only partially dependent upon tech skills.

Diversity & Inclusion:

Nevada Help Desk is a diverse company with diverse perspectives which is crucial to building robust, innovative and successful teams.  We celebrate what makes each self-employed student agent unique.  We welcome what they have to contribute to the education and business culture.  We believe that you cannot truly bring your true self to class or the workplace if you are not coming to an environment where you are accepted.  Education is key to personally develop and thrive.

 

Our program design includes hosting year long training (in person & virtual) for student agents from underserved communities.¬† We do not discriminate against a person’s race, color, ethnicity, nationality, religion, social-economic status, education, age, gender, gender expression, gender identity, sexual orientation, mental or physical ability, teaching them various in-demand technology applications to prepare them for the workforce.¬† High School students are taught coding classes, web development, digital marketing, Microsoft 365, Business communication and Leadership training.¬† What sets us apart from similar programs in our state is that we train, certify, refer students for work requests and/or employment with our consortium members and community partners.¬† Leveraging the resources of our consortium members who consist of more than 45 secondary institutions and 7 postsecondary institutions along with a host of employer partners, we refer all students for employment who earn at least one in-demand technology certification.