About Us
Our Passion
Is giving people and businesses resources they never knew existed, in order to reach boundaries they never considered.
We are unlike any Nevada organization because we train, certify and employ underserved and underrepresented students with the help of our dedicated consortium members.
Our training pipeline begins as early as age seven. You read it right: 7! We created The Nevada Help Desk Consortium to pinpoint eager youth, then offer a STEM workforce pipeline that follows them through graduation and ultimately prepares them for success in technology.
After certification, we hire our students as apprentices, interns or self-employed independent contractors to manage flexible, short-term projects from government agencies, businesses, schools and non-profit organizations. This type of labor market is called a gig-economy. Our statewide service offers “in-demand” digital support, such as Web Setup/Edits, Online Marketing, Search Engine Marketing (SEM), Search Engine Optimization, Automation and Online Marketing.
Our student support agents involve Nevada at different levels (high school, college, experts). Our expert-level experienced agents come with years of experience in a broad range of front-end mobile and desktop technology.
Vision Statement:
Businesses assisted globally by certified student agents providing quality technology services that are efficient and cost-effective.
Mission Statement:
Three Benefits of Doing Business with Us:
Our support agents have the highest levels of technology training that often creates multiple job requests. All agents (high school, college / university level and experts) work for Nevada Help Desk because they are passionate about sharing the power of technology with others.
Our training program for youth involves technology plus 12 core values: ethics, respect, honesty, self-discipline, keeping commitments, accountability, responsibility, humility, persistence, self-control, timeliness and kindness. Graduates understand their success is only partially dependent upon tech skills.
We normally complete support ticket requests within 72-hours from submission. Complex, custom requests may take longer. Questions regarding new or existing business matters can be answered through LIVE Chat service 24/7 – powered by student agents.
Our Royal Tech Team
Website Design Manager
Website Design Assistant Manager
Multimedia Production Manager
Entrepreneurship & Small Business Manager
Graphics Design Manager
Graphic Design Assistant Manager
Social Media Manager
Game Development Manager
Google Specialist
Operations & Administration
Executive Administrator
Operations
Technology Education Consultant (TEC)
Quality Service
Our student support agents have the highest levels of technology training that often creates multiple job offers. All agents (high school, college/university level and experts) work for Nevada Help Desk because they are passionate about sharing the power of technology with others.
Our training program for youth and young adults involves technology plus 12 core values: ethics, respect, honesty, self-discipline, keeping commitments, accountability, responsibility, humility, persistence, self-control, timeliness and kindness. Graduates understand their success is only partially dependent upon tech skills.
Diversity & Inclusion:
Nevada Help Desk is a diverse company with diverse perspectives which is crucial to building robust, innovative and successful teams. We celebrate what makes each student agent unique. We welcome what they have to contribute to the education and business culture. We believe that you cannot truly bring your true self to class or the workplace if you are not coming to an environment where you are accepted. Education is key to personally develop and thrive.
